BAA with your practice
We provide a Business Associate Agreement as part of onboarding for healthcare clients. This documents our responsibilities for safeguarding PHI in the course of delivering IT support.
HIPAA Compliance
IT support built for healthcare environments
Layer Zero Technologies operates as a HIPAA Business Associate and provides IT services designed to support the security requirements healthcare offices depend on.
Business Associate
We operate as your Business Associate
When an IT provider accesses systems that store or transmit Protected Health Information, HIPAA requires a Business Associate Agreement to be in place. Layer Zero Technologies will sign a BAA with covered entities and the business associates we support.
BAAs from our vendors
Our technology partners that may interact with PHI-bearing systems also maintain BAAs. Current BAA-covered vendors include Level.io (remote management), Wasabi (backup storage), and Huntress (endpoint detection and response).
Documented subcontractor chain
HIPAA requires that BAAs flow down to subcontractors. We maintain this chain and can provide documentation on request for your compliance records.
Practical, not just paperwork
A BAA alone does not create a secure environment. Our work focuses on putting the technical and operational controls in place that give the agreement meaning.
Technical safeguards
Access controls, encryption, and endpoint visibility
HIPAA Technical Safeguards require controls that restrict access to PHI, protect data in transit and at rest, and provide audit visibility. Our managed plans address these requirements through endpoint management, encrypted backups, and security tooling.
- EDR (Endpoint Detection & Response) on managed workstations
- Encrypted backup storage for workstations and business files
- Patch management and system update coordination
- Firewall oversight and network access management
- Microsoft 365 configuration support including MFA
Administrative safeguards
Risk management, reporting, and documented procedures
HIPAA Administrative Safeguards require practices to maintain documented policies, workforce training programs, and ongoing risk management. Layer Zero supports these efforts through structured onboarding, monthly reporting, and guidance on IT-relevant policy areas.
- Risk identification during the onboarding assessment
- Monthly reporting on system stability and incidents
- Documented device onboarding and offboarding procedures
- Guidance on workstation use policies and access management
- Quarterly technology reviews included in Complete plan
Physical safeguards
Device and workstation security
HIPAA Physical Safeguards address the physical environment where PHI is accessed and stored. Layer Zero supports these requirements through managed endpoint services, device lifecycle management, and controlled access configurations.
Workstation controls
Managed workstations include endpoint protection, patch management, and activity visibility to support appropriate use policies.
Device lifecycle management
New device setup, secure configuration, and offboarding procedures are handled as part of managed plans to reduce exposure from unmanaged or improperly decommissioned endpoints.
Backup and recovery
Encrypted backups with immutable storage help ensure data can be recovered following device loss, hardware failure, or a security incident.
Vendor coordination
We coordinate with your other technology vendors to ensure device access, account provisioning, and system configurations stay aligned with your security expectations.
Important note
IT support is one part of HIPAA compliance
HIPAA compliance involves legal, operational, and technical components that extend well beyond IT infrastructure. Layer Zero Technologies manages the technology side of this equation. We recommend working with a qualified HIPAA compliance consultant or legal counsel for the full scope of your compliance program. We are happy to coordinate with your compliance team and other vendors as part of a broader effort.
Get started
Talk to us about HIPAA-aligned IT support
Whether you are building out your compliance program or switching to a provider who understands healthcare IT requirements, we can help you assess your current environment and identify the right path forward.