Layer Zero Technologies

Plans

Structured IT support plans for small businesses

Layer Zero Technologies offers clearly defined service plans designed to support small professional offices, from occasional troubleshooting to broader managed IT oversight.

Plan guidance

Plans That Fit Your Office

Structured plans give your business a clear starting point. From there, we can shape support around how your office actually works, including team size, business hours, support expectations, and growth plans.

Core $60 /user/mo 5-user minimum Get started Recommended Secure $90 /user/mo 5-user minimum Get started Complete $175 /user/mo 15-user minimum Get started
Support & Management
Business-hours helpdesk Included Included Included
Remote support Included Included Included
Onsite visits Included Included Included
Proactive maintenance Included Included Included
Patch coordination Included Included Included
Monthly reporting Included Included Included
Priority support scheduling Not included Included Included
Expanded onsite visits Not included Included Included
Quarterly technology reviews Not included Not included Included
Security & Protection
Firewall oversight Included Included Included
Backup coverage Included Included Included
Encrypted workstation backup Not included Included Included
EDR via Huntress Not included Included Included
Phishing simulations Not included Included Included
24/7 SOC threat detection Not included Included Included
Advanced security visibility Not included Included Included
Infrastructure monitoring Not included Not included Included
Wireless router representing on-demand support

On-Demand

Flexible IT support when needed.

  • Remote troubleshooting and technical support
  • Onsite support when needed
  • New device setup and configuration
  • Network and system issue resolution
  • Optional backup services available as an add-on
  • Pay only when assistance is needed
Cloud platform graphic representing LayerZero Core

LayerZero Core

Managed IT support for small offices.

  • Business-hours helpdesk support
  • Remote technical support
  • Onsite visits included
  • Proactive system maintenance
  • Patch coordination and system updates
  • Backup coverage for important business files
  • Firewall oversight and vendor coordination
  • Monthly stability reporting
$60 per user / month · 5-user min
Shield graphic representing LayerZero Secure

LayerZero Secure

Core support with stronger protection.

  • Everything included in Core
  • EDR (Endpoint Detection & Response) via Huntress
  • Managed phishing simulations and security awareness
  • 24/7 SOC-backed threat detection and response
  • Encrypted backup protection for key workstations
  • Advanced endpoint security visibility
  • Priority support scheduling
  • Expanded security reporting
$90 per user / month · 5-user min
Cloud and security graphic representing LayerZero Complete

LayerZero Complete

Expanded oversight for broader operational needs.

  • Everything included in Secure
  • Infrastructure monitoring
  • Broader backup coverage and recovery planning
  • Expanded onsite support visits
  • Quarterly technology strategy reviews
  • Higher-touch service coordination
$175 per user / month · 15-user min

Tailored support plans

Your plan can be adjusted around the way your team uses technology day to day. The goal is structured support that still feels practical for how your office actually works.

  • Team size
  • Business hours
  • Support expectations
  • Growth plans

Backup protection for real business risks

Backup options are designed around reliable recovery, not technical complexity. Important files and workstations can be protected with encrypted backups and protected backup storage that helps guard against common business disruptions.

  • Accidental deletion
  • Hardware failure
  • Unauthorized changes
  • Ransomware-style incidents
  • Business continuity

Plans that grow with your business

You can start with lighter support and move into broader coverage over time. On-Demand clients can add backup protection without moving into a full managed plan, while Core, Secure, and Complete provide stronger ongoing backup coverage, support, and operational visibility as needs expand.

  • Start lighter
  • Add backup protection
  • Expand support coverage
  • Increase visibility over time