Plans

Structured IT support plans for small businesses

Layer Zero Technologies offers clearly defined service plans designed to support small professional offices, from occasional troubleshooting to broader managed IT oversight.

Wireless router representing on-demand support

On-Demand

Flexible IT support when needed.

  • Remote troubleshooting and technical support
  • Onsite support when needed
  • New device setup and configuration
  • Network and system issue resolution
  • Optional backup services available as an add-on
  • Pay only when assistance is needed
Shield graphic representing LayerZero Secure

LayerZero Secure

Core support with stronger protection.

  • Everything included in Core
  • Encrypted backup protection for key workstations
  • Advanced endpoint security visibility
  • Priority support scheduling
  • Expanded reporting and protection visibility
Plans starting at $475
Cloud and security graphic representing LayerZero Complete

LayerZero Complete

Expanded oversight for broader operational needs.

  • Everything included in Secure
  • Infrastructure monitoring
  • Broader backup coverage and recovery planning
  • Expanded onsite support visits
  • Quarterly technology strategy reviews
  • Higher-touch service coordination
Plans starting at $1200

Plan guidance

Support that fits your office

Structured plans give your business a clear starting point. From there, we can shape support around how your office actually works, including team size, business hours, support expectations, and growth plans.

Service plan comparison table for Core, Secure, and Complete

Tailored support plans

Your plan can be adjusted around the way your team uses technology day to day. The goal is structured support that still feels practical for how your office actually works.

  • Team size
  • Business hours
  • Support expectations
  • Growth plans

Backup protection for real business risks

Backup options are designed around reliable recovery, not technical complexity. Important files and workstations can be protected with encrypted backups and protected backup storage that helps guard against common business disruptions.

  • Accidental deletion
  • Hardware failure
  • Unauthorized changes
  • Ransomware-style incidents
  • Business continuity

Plans that grow with your business

You can start with lighter support and move into broader coverage over time. On-Demand clients can add backup protection without moving into a full managed plan, while Core, Secure, and Complete provide stronger ongoing backup coverage, support, and operational visibility as needs expand.

  • Start lighter
  • Add backup protection
  • Expand support coverage
  • Increase visibility over time